Most team leads have gotten the memo: you can’t do everything in-house. That’s where vendor management comes in—juggling outside partners so you get what your team needs, when you need it, for the right price. “Vendor” basically means any company or individual that provides products or services to your business. It covers everything from IT … Read more
Most team leads eventually hit a point when their team needs something from outside. Maybe it’s a specialty software, or a reliable supplier for office supplies, or sometimes a freelance designer to fill a gap. Unless your company has its own vendor management office, the job of working with vendors often lands in the team … Read more
It’s easy for instructions to feel confusing or get lost in translation. That’s why well-written Standard Operating Procedures (SOPs) matter so much at work—whether you’re onboarding a new team member or fixing the coffee machine when it’s acting up. But clear SOPs don’t just happen. If you’ve ever read a company policy that left you … Read more
Sometimes, building a social media team can feel a little like pulling together a friend group for a group project. Everyone needs to know the assignment and what they’re in charge of — or it quickly turns to chaos. But building a real team for your business or brand? That’s a commitment worth getting right. … Read more
Personalization is pretty much what it sounds like—making digital experiences feel more personal to you. It’s when Netflix suggests a movie you might like or when a clothing site remembers your size. Companies care about this because it keeps people interested. If a website feels like it “gets” you, you’re more likely to come back … Read more
At some point, most freelancers run into a ceiling. Maybe it’s the number of hours in a week. Maybe it’s how much work you can personally handle. Maybe you just want to take bigger projects or work with more interesting clients. That’s when moving from being a solo freelancer to starting an agency starts to … Read more